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the advantages of allowing employees to lead from where they are
the taj group of hotels is famous for empowering employees to increase customer satisfaction , in whichever way possible
is a better suite available ? if so , you can offer a free upgrade to the customer
the result – a happier , satisfied customer
there are other advantages of allowing employees to lead from where they are .. they feel engaged , empowered and will now be encouraged to share their ideas for improving the business
employers need to de-couple promotions from title or positions and instead , concentrate on knowledge sharing , learning
eliminate silos at the executive level – let the teams work together by sharing resources / pooling resources