the advantages of allowing employees to lead from where they are

the taj group of hotels is famous for empowering employees to increase customer satisfaction , in whichever way possible

is a better suite available ? if so , you can offer a free upgrade to the customer

the result – a happier , satisfied customer

there are other advantages of allowing employees to lead from where they are .. they feel engaged , empowered and will now be encouraged to share their ideas for improving the business

employers need to de-couple promotions from title or positions and instead , concentrate on knowledge sharing , learning

eliminate silos at the executive level – let the teams work together by sharing resources / pooling resources