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some assumptions that leaders have to get rid of ..
customers want human touch – during the covid times , people booked appointments through robots / telephones – so this is not true anymore
if employees are not in the office , they are not productive
companies need to relocate where the talent is – not anymore – people can work from anywhere in the world now
companies can differentiate between a good idea and a stupid idea – not anymore – any idea can change the business
employees will work they want employers want them to – not anymore – employees want the flexibility these days