here is what happens when the employees think creatively.
- british airways , in the 1970’s , saved 40,000 pounds per year by removing one olive from it’s salad served in the first class
- one of the employees of southwest airlines noticed that the trash bags , used to collect trash at the end of the flight , has a southwest logo . she questioned the logic and they removed the logo from trash bags. the result ? a saving of 2.2 million us dollars per year !!