a journalist from new york landed in tokyo on a business trip and was carrying a card of a cab driver .. he called the cab driver on landing and the cab driver arrived very fast to the airport
throughout the stay , the journalist used the same cab driver
on leaving tokyo , while reading the newspaper in the plane , the journalist read the news .. week long cabbies strike to end soon
the cabbie that had been taking the journalist around was working on his own time .. if that is not amazing customer service , what is ?
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